Frequently Asked Questions

We specialize in HVAC installation, maintenance, and repair, as well as electrical services such as

wiring, panel upgrades, and lighting solutions.

Yes, we offer 24/7 emergency HVAC and electrical services to ensure your comfort and safety.

You can schedule an appointment by calling us at [phone number], emailing us at

sales@protechathens.com, or filling out the contact form on our website.

We proudly serve Athens, GA, and the surrounding areas including Banks, Oconee, Barrow, Elbert,

Franklin, Greene, Hall, Hart, Jackson, Madison, Morgan, Oconee, Oglethorpe, and Walton.

We recommend scheduling maintenance twice a year—once in the spring for cooling systems and

once in the fall for heating systems.

Yes, all our technicians are fully licensed, insured, and trained to provide top-quality service.

We service and install all major HVAC and electrical brands. If you have specific brand requirements, let us know!

Check your circuit breakers, thermostat settings, and air filters first. If the issue persists, contact us

for professional assistance.

Request a free estimate by filling out the form on our website or giving us a call at 706-207-8683.

Yes, we provide flexible financing options for larger projects to help fit your budget.

1. Acceptance of Terms

By accessing or using the ProTech Athens website, you agree to be bound by these terms. If you do not agree, please refrain from using the site.

2. Services Provided

ProTech Athens specializes in HVAC and electrical services, including repairs, installations, and maintenance. The content on our website is for informational purposes only and does not constitute a binding agreement or guarantee of services until an official contract is established.

3. User Responsibilities

You agree not to use the website for any unlawful purposes.

You will not engage in activities that disrupt the functionality of the website, such as introducing malware or spamming.

You are responsible for ensuring the information you provide (e.g., through our contact forms) is accurate and up to date.

4. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the intellectual property of ProTech Athens unless otherwise stated. Unauthorized use, reproduction, or distribution of this content is prohibited.

5. Limitations of Liability

ProTech Athens is not liable for any damages or losses resulting from the use or inability to use the website, including issues arising from third-party links or technical errors.

6. Third-Party Links

Our website may include links to third-party websites for your convenience. ProTech Athens is not responsible for the content, privacy policies, or practices of third-party sites.

7. Modification of Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the revised terms.

Privacy Policy

1. Information We Collect

ProTech Athens may collect the following types of information:

Personal Information: Name, email address, phone number, and other details you voluntarily provide through our contact forms or inquiries.

Non-Personal Information: Cookies, IP addresses, and browsing behavior collected to enhance your user experience.

2. How We Use Your Information

We use the collected information to:

Respond to your inquiries or service requests.

Provide, operate, and improve our services.

Comply with legal obligations and resolve disputes.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember preferences and analyze site usage. You can manage your cookie preferences through your browser settings.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties, except as required for:

Legal compliance or to respond to lawful requests from authorities.

Service delivery (e.g., sharing with technicians or trusted service providers).

5. Data Security

We implement security measures to protect your information from unauthorized access or disclosure. However, no online platform can guarantee 100% security, and you acknowledge using the website at your own risk.

6. Your Rights

If you are located in Athens, Georgia, or elsewhere in the USA, you have the right to:

Access, correct, or delete your personal information.

Opt-out of certain data collection practices (e.g., cookies).

7. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top will indicate when the latest changes were made.

By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions.